SUBMIT TICKET
Encountered a gameplay issue, a ballistics anomaly, or want to send feedback to general commander? Use this direct inquiry template.
DIRECT SUPPORT CHANNEL
To comply with Play Store policies, our developer support team replies to all user requests within 2-3 business days.
FREQUENTLY ASKED QUESTIONS
Q: How do environmental wind variables work?
At the top of the combat dashboard, you will observe the wind indicator arrow accompanied by its velocity meter. Wind creates drag forces on projectiles. In high wind conditions, adjust your targeting coordinates against the arrow directional vectors!
Q: Is my supporter status and tipping progress saved?
Yes! TerraTanks runs a local Room Database SQLite persistence engine. Any contributions, tiers, and customization unlocked via the feedback screens are backed up inside your phone's sandbox data folder. Clearing application cache or storage files will revert these metrics.
Q: I made a tip contribution but it doesn't show in the game.
Make sure you are connected to the Internet or signed in to the Google Account with which you purchased the item. If the server does not synchronize, select the "Support" icon on the main screen to refresh transaction lists.
Q: How do i clear my score or database records?
Navigate to your Android device system Settings > Apps > TerraTanks > Storage, then click "Clear Storage/Data". This will securely purge all offline statistics tables.